Shipping policy

Ordering

You will receive an order confirmation to the email address specified on the order once you have placed the order. The order confirmation indicates the ordered products and their prices. In case of product quantity errors or technical defects, Finlayson Oy reserves the right to cancel the order or make a partial delivery.

Delivery time

We seek to deliver the order within approximately 4-7 working days. During larger campaigns, such as during sales and under other exceptional circumstances, the delivery time may be prolonged. We aim to always inform clearly about a prolonged delivery time.

Delivery countries

We deliver to the following countries:

Australia, Austria, Belgium, Bouvet Island, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Jersey, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, New Zealand, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Turkey.

Delivery Method and Costs

UPS home delivery
Home delivery of the order costs 19.90€ (EU) or 29.90€ (non EU). If the value of the order is over 109€, the home delivery will always be free of charge. UPS will contact the customer, when the order has been taken in to delivery. The order delivery of the order is attempted for the maximum of seven days, after which the parcel will be returned to the sender.

Delivery to Sweden

Budbee Home Delivery 5,70€
Green delivery to your doorstep on weekdays between 17:00 - 22:00. You can choose day and time, and live track on Mobile App or SMS tracking link. Can be delivered outside your door if you’ re not home.

Budbee box 4,90€
Pick-up with a pin-code.

If the value of the order is over 99€, the delivery will always be free of charge.

PostNord MyPack 5,90€
You will receive a text message, email or a notification on the PostNord app when the parcel is available for collection from the nearest service point. PostNord MyPack Collect for the order costs 5,90€. If the value of the order is over 99€, the delivery will always be free of charge. The shipment will usually arrive at the pick-up point within 2–6 business days.